Program Facilitator (Delivery Operations)

Job Position: Program Facilitator (Delivery Operations) Company Name: WsCube Tech Job Locations: Jaipur – 2 Openings Jodhpur – 1 Opening Work Mode: Work From Office Experience: Fresher – 2 Years Employment Type: Full Time About WsCube Tech WsCube Tech is a leading vernacular EdTech organization committed to empowering learners with industry-relevant skills through technology-driven career acceleration programs. Our mission is to bridge the skill gap and create job-ready professionals equipped for today's evolving workforce. Website: YouTube: Role Summary We are looking for a Program Facilitator (Delivery Operations) to own the end-to-end learner journey and ensure a seamless learning experience. The role focuses on learner engagement, academic coordination, operational excellence, and placement readiness while collaborating with cross-functional teams to maximize learner success. Key Responsibilities Own the complete learner lifecycle as the primary point of contact throughout the program. Drive learner engagement, attendance, academic progress, and successful program completion. Coordinate with mentors and internal teams to ensure smooth delivery of learning activities, projects, assessments, and presentations. Deliver an exceptional learner experience by providing timely academic and operational support. Conduct learner audits, Last Mile Preparation (LMP), and placement readiness activities. Guide learners in resume building, LinkedIn optimization, portfolio development, and interview preparation. Manage end-to-end placement coordination, including mock interviews, interview scheduling, recruiter coordination, feedback management, and follow-ups. Collaborate with Academic, Delivery, Operations, HR, and Placement teams to improve learner outcomes and placement success. Required Qualifications & Skills Bachelor's Degree in any discipline (MBA preferred). Excellent communication and interpersonal skills. Strong coordination, stakeholder management, and problem-solving abilities. Proficiency in Google Sheets/Excel and CRM/LMS platforms. Ability to manage multiple learners, priorities, and cross-functional stakeholders in a fast-paced environment.