Senior Executive - HR Operations

Senior Executive, HR Operations Job Title Senior Executive, HR Operations Location Bangalore Department Human Resources Experience 3–4 Years Employment Type Full-Time About LeadSquared LeadSquared is an AI-powered CRM and growth platform that brings marketing, sales, service, onboarding, and operations together into a single connected system. Founded in 2011 and headquartered in Bengaluru, the company today supports more than 2,000 enterprises across 40 countries in running faster, more efficient sales and customer engagement processes. Role Summary We are looking for a detail-oriented and process-driven Senior Executive – HR Operations to manage end-to-end HR operations, ensuring seamless employee lifecycle management, data accuracy, statutory compliance, and an exceptional employee experience. The role requires strong ownership, stakeholder management, and hands-on experience with HRMS and payroll coordination. Key Responsibilities Manage the complete employee lifecycle, including onboarding, confirmations, transfers, promotions, and separations. Maintain employee records and ensure data accuracy across HRMS. Coordinate payroll inputs, including new joiners, exits, attendance, leave, incentives, reimbursements, and salary revisions. Administer leave, attendance, shift management, and employee documentation. Generate HR letters such as appointment, confirmation, promotion, transfer, experience, and relieving letters. Handle employee queries related to HR policies, payroll, attendance, benefits, and HRMS within defined SLAs. Support statutory compliance, audits, and maintain audit-ready documentation. Coordinate employee benefit programs, insurance, reimbursements, and vendor management. Manage end-to-end exit formalities and Full & Final settlement coordination. Prepare HR reports, dashboards, and MIS for management. Identify opportunities for process improvement and support HR automation initiatives. Collaborate with HRBPs, Finance, IT, Admin, Legal, and external vendors to ensure smooth HR operations. Mandatory Skills End-to-End HR Operations Employee Lifecycle Management HRMS Administration (Darwinbox/GreytHR or similar) Payroll Input Management Leave & Attendance Management HR Documentation & Letter Management Statutory Compliance & Audit Support Advanced Power BI and MS Excel (VLOOKUP, Pivot Tables, Lookup Functions, Basic Reporting) HR Reporting & MIS Process Documentation & SOP Creation Strong Communication & Stakeholder Management High Attention to Detail and Data Accuracy Preferred Qualifications Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field. MBA/PGDM in Human Resources is preferred. Preferred Competencies Strong analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent organizational and time management skills. High level of ownership, accountability, and confidentiality. Customer-centric approach with strong interpersonal skills. Continuous improvement mindset with exposure to process automation. Success Metrics Timely and accurate onboarding and employee lifecycle management. Payroll input accuracy and adherence to timelines. HRMS data accuracy and documentation compliance. Employee query resolution within SLA. Audit readiness and statutory compliance. Timely completion of exit and Full & Final settlement processes. Accurate HR reports and dashboards. Contribution to HR process improvements and automation initiatives.