Product Support Analyst

Product Support Analyst SteelEye is a fast-moving B2B RegTech company helping financial institutions meet regulatory obligations through integrated trade and communications surveillance, reporting, and data-driven compliance tools. Our technology supports compliance, prevents market abuse, and builds trust in financial markets. We are committed to building a diverse, equitable, and inclusive workplace where different backgrounds, perspectives, and experiences are valued. As a Product Support Analyst, you will be the primary technical contact for clients, managing product queries and incidents from logging through to resolution. You will work closely with Engineering, QA, SRE, and Product teams to resolve issues, share customer feedback, and maintain high client satisfaction. Innovative Reg