Marketing And Public Relations Specialist

NDV group · Mumbai, India

Company: NDV Group – @Offices

Location: Mumbai

Industry: Managed Offices | Commercial Real Estate | Flexible Workspaces

Employment Type: Full-time

@Offices is the managed workspace brand of NDV Group , providing fully furnished, professionally managed office spaces to MNCs, established businesses, and growing companies.

We take care of the workspace so our clients can focus on running their businesses — from creating high-quality furnished offices to providing an ongoing professional office experience.

We are now looking for someone who can take ownership of how @Offices is seen, experienced, and represented — both digitally and by our clients.

We are looking for a Digital Brand & Client Relations Manager who will be responsible for building a strong digital presence for @Offices while maintaining excellent relationships with our existing clients.

Digital presence is a major focus of this position.

You will be responsible for making @Offices consistently visible across platforms such as LinkedIn, Instagram, Google and other relevant digital channels , while also helping build the personal brand of the leadership/founder .

This is not simply a social-media posting role. We are looking for someone who can understand the business, identify interesting stories and opportunities, create content around them, and build a credible digital identity for both the company and its leadership.

At the same time, you will stay connected with our clients, understand their experience, maintain relationships and help ensure that @Offices continues to build a strong reputation within its business community.

• Own and grow the overall digital presence of @Offices .
• Manage the company's presence across LinkedIn, Instagram, Google and other relevant platforms .
• Develop and execute a consistent content and social-media strategy .
• Create content around our offices, clients, workspace transformations, new locations, company developments and industry insights.
• Plan and coordinate photos, videos, reels, posts, stories and other digital content .
• Build and manage the personal digital brand of the founder/leadership through LinkedIn and other relevant channels.
• Identify stories, ideas and insights from within the business that can become engaging digital content.
• Write or coordinate high-quality posts, captions, articles and other brand communication.
• Monitor digital performance and continuously improve reach, engagement and brand visibility.
• Coordinate with designers, photographers, videographers, agencies or other external partners when required.
• Maintain strong relationships with existing @Offices clients.
• Regularly interact with clients to understand their experience and requirements.
• Identify opportunities for client testimonials, success stories, referrals and collaborative content .
• Help ensure that clients have a professional and positive experience with the @Offices brand.
• Build a strong community around @Offices and its network of businesses and professionals.
• Ensure consistent brand communication across both digital and client-facing touchpoints.

The ideal candidate is someone who is:

• Extremely comfortable with social media and digital platforms .
• Strong at LinkedIn and Instagram content and understands what makes business content perform.
• A good writer and communicator.
• Comfortable creating content and being involved in shoots when required.
• Able to understand a business and turn everyday activities into interesting content.
• Confident communicating with founders, senior executives and corporate clients.
• Good at building and maintaining professional relationships.
• Creative, proactive and able to work independently.
• Organised enough to manage content calendars, client communication and multiple ongoing activities.
• Interested in branding, business, commercial real estate and premium workspaces .
• Comfortable using modern digital and AI tools for content creation and marketing.

Experience in digital marketing, social media, branding, hospitality, commercial real estate, coworking, client servicing or public relations would be an advantage.

Success in this role means:

@Offices becomes significantly more visible online.

Our digital platforms consistently communicate the quality of our spaces, clients and business.

Our leadership develops a credible personal brand.

Their experience and perspective are communicated consistently through high-quality content.

Our clients feel connected to @Offices.

We maintain strong relationships beyond simply providing them with an office.

Our digital presence contributes to business growth.

Content and brand visibility ultimately generate awareness, relationships, enquiries and opportunities.

You will have the opportunity to take genuine ownership of a growing brand rather than simply execute a predefined social-media calendar.

You will work closely with the leadership of NDV Group, interact with established companies and senior decision-makers, and have the freedom to shape how @Offices is positioned digitally as it grows.

If you understand digital media, enjoy building brands and relationships, and want to take ownership rather than simply manage posts, we'd like to hear from you.