Key Account Manager (Quick Commerce)

DFM Foods Limited · India

We are looking for a candidate who can manage Quick Commerce vertical in the assigned regions and ensure planning and implementation of actions plans to reach annual sales targets based at Noida.

Key responsibilities:

• Account ownership : Own day-to-day relationships with assigned quick commerce platforms and act as the primary point of contact for category, buying, growth, and operations teams.
• Revenue and growth: Drive platform-wise sales targets, GMV, market share, distribution expansion, and profitable growth for Crax DFM Foods’ snack portfolio.
• Joint business planning: Develop monthly and quarterly business plans with platform teams covering assortment, promotions, visibility, new launches, and growth initiatives.
• Assortment and listing management: Ensure timely listing of focus SKUs, new product launches, combo packs, value packs, and occasion-led packs suited to quick commerce consumers.
• Availability and supply coordination: Work with supply chain, demand planning, and warehouse teams to maintain high fill rates, reduce stockouts, and ensure timely replenishment across dark stores.
• Pricing and promotions: Execute pricing, offers, and discounting plans in line with brand strategy, channel margins, and platform requirements.
• Performance analytics: Track daily and weekly metrics including sales, fill rate, availability, stock cover, conversion, campaign ROI, contribution margin, and competitor activity.
• Commercial management: Support negotiations on margins, trade spends, visibility investments, claims, payments, and account-level profitability.
• Cross-functional execution: Coordinate with marketing, finance, category, R&D, supply chain, and regional sales teams to deliver launches, campaigns, and operational excellence.

Education: Preferably MBA, or graduation from a Top Tier College. Strong analytical and communication skills. Experience: 3 - 6 years of Prior Qcomm experience as a KAM is must, should possess strong relations with one or multiple platforms - BK/Zepto/Swiggy/FK.

About the organization:

DFM Foods, established in 1984, is a leading manufacturer of packaged snacks in India. Its introduction of the first-ever packaged snacks, Crax Corn Rings, revolutionized the market. Over the past 40 years, DFM Foods has delighted consumers with a diverse range of snacks, such as Crax Rings, Curls, Fritts, and Natkhat, as well as a variety of namkeens and potato chips. To ensure consistent quality, DFM Foods has advanced manufacturing facilities in Ghaziabad, Greater Noida, Kashipur and Howrah.