Account manager – q-commerce

WE ARE HIRING: ACCOUNT MANAGER – Q-COMMERCE

Company: TALOD FOOD PRODUCTS PVT. LTD.

Department: Sales / Q-Commerce Operations

Location: Ahmedabad

Experience Required: 2–5 Years (Q-Commerce, E-Commerce, Supply Chain, or Demand Planning)

Working Closely With: Warehouse Teams, Platform Account Managers, Supply Chain, & Demand Planning Teams

Remuneration: As per company standards / To be discussed based on candidate merit

Job Summary

We are looking for an Account Manager – Q-Commerce to drive sales and business growth across quick-commerce platforms such as Blinkit, Swiggy Instamart, Zepto, and others. The role will own platform management, inventory availability, demand forecasting, replenishment, and minimizing stockouts and expiry losses while working closely with warehouse, supply chain, and platform teams.

Results

Provide additional support in the broader sales management, commercial planning, and platform expansion processes as required by the reporting manager.

Responsibilities

Platform Operations & Performance: Manage day-to-day operations and sales performance across Q-Commerce platforms. Listing & Dashboard Health: Monitor product listings, sales performance, active promotions, and platform dashboards. Inventory & Fill Rate Optimization: Track dark-store inventory closely to ensure a >95% fill rate and maintain <5% Out-of-Stock (OOS) metrics. Demand & Replenishment Forecasting: Prepare highly accurate demand forecasts and replenishment plans based on sales trends and inventory levels. Stock Cover Management: Maintain an optimum 21–30 days of stock cover across dark stores and fulfillment centers. Logistics Coordination: Coordinate directly with warehouse and platform fulfillment teams for timely dispatches and stock replenishment. Inventory Ageing & Expiry Mitigation: Monitor inventory ageing regularly and proactively flag 60+ day expiry risks to avoid losses. Data Analysis & Reporting: Analyze sales performance and inventory data to build and share regular, actionable performance reports. Commercial Growth & Assortment Expansion: Coordinate closely with platform account managers to drive sales growth, improve brand visibility, and expand product assortments.

KPI Indicators

Fill Rate & Out-of-Stock Metrics: Achieve and sustain a dark-store fill rate of >95% while keeping OOS instances strictly below 5%. Stock Cover Optimization: Secure healthy, efficient inventory health by holding an optimum 21–30 days of stock cover. Expiry Risk Management: Identify and explicitly flag inventory expiry risks at least 60+ days in advance to mitigate commercial losses.

Experience (Industry Type & Duration)

Preferred: FMCG / Food industry experience is highly preferred.

Qualification

Essential: Bachelor's or Master's degree in Business Administration, Supply Chain Management, Logistics, Commerce, or a completely synchronous operational stream.

Preferred Skills

Hands-on experience operating major quick-commerce platforms like Blinkit, Swiggy Instamart, Zepto, etc. Strong Excel, data analysis, and technical inventory planning skills. High capability in demand forecasting and structured replenishment planning. Strong communication, cross-functional coordination, and proactive problem-solving abilities.

How to Apply:

Please share your updated resume or apply directly through this post.

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