Personal Assistant

Luma fertility · India

Company: Luma Fertility

Location: Andheri East & Bandra West, Mumbai

Experience: 1.5+ Years

Employment Type: Full-time

Working Days: 6 days a week

Luma Fertility is a patient-centric, technology-enabled fertility care company focused on making fertility care more personalised, transparent and supportive.

With our flagship clinic in Bandra West, Mumbai , Luma brings together clinical expertise, technology and personalised patient support to create a thoughtful experience throughout the fertility journey.

As we continue to grow, we are building a team that is comfortable working in a fast-paced environment and takes strong ownership of their responsibilities.

We are looking for a highly organised, proactive and dependable Personal Assistant to the Founder who can work closely with our Founder and take ownership of her day-to-day scheduling, coordination and administrative requirements.

This is a high-ownership and high-trust role . The person will be responsible for ensuring that the Founder’s schedule runs smoothly — from calendar and travel management to coordinating meetings, stakeholders, appointments and day-to-day requirements.

The ideal candidate should be someone who can anticipate requirements, stay ahead of the Founder’s schedule, manage multiple priorities and handle last-minute changes calmly and efficiently .

Calendar & Schedule Management

• Manage the Founder’s calendar and ensure her day is planned and coordinated effectively.
• Schedule and coordinate internal and external meetings based on the Founder’s priorities and availability.
• Manage meeting changes, rescheduling and last-minute calendar requirements.
• Ensure the Founder is well-prepared and has all relevant information before important meetings and engagements.
• Track meetings, commitments, follow-ups and important action items.

Travel & Logistics Management

• Manage the Founder’s travel arrangements, including flights, hotels, transportation and other logistics.
• Coordinate restaurant reservations, meetings, appointments and other arrangements as required.
• Plan travel schedules and ensure all logistics are aligned with the Founder’s calendar.
• Handle last-minute travel or scheduling changes efficiently.

Stakeholder & Meeting Management

• Coordinate with internal teams, business partners, clients, investors and other external stakeholders on behalf of the Founder.
• Schedule and manage stakeholder meetings and ensure smooth coordination before and after meetings.
• Follow up with relevant stakeholders on action items and commitments.
• Maintain professional and timely communication with all stakeholders.
• Help ensure that important conversations, meetings and follow-ups are properly tracked.

Founder Support

• Act as a reliable point of coordination between the Founder and internal/external stakeholders.
• Anticipate the Founder’s requirements and proactively take care of tasks before they become urgent.
• Support the Founder with day-to-day administrative and operational requirements.
• Assist with planning events, business engagements and other activities.
• Handle confidential business and personal information with complete discretion.
• Take ownership of tasks from start to finish and ensure nothing falls through the cracks.

• 1.5+ years of experience as a Personal Assistant, Executive Assistant, Founder’s Office professional or in a similar role.
• Excellent calendar and schedule management skills.
• Strong experience in coordinating travel, meetings, appointments and multiple stakeholders .
• Excellent verbal and written communication skills.
• Highly organised with exceptional attention to detail.
• Proactive and able to anticipate requirements without constant supervision.
• Comfortable managing multiple priorities in a fast-paced environment.
• Strong follow-through and ability to close tasks independently.
• Professional, mature and trustworthy, with a high level of discretion.
• Comfortable handling last-minute changes and dynamic schedules.
• Prior experience working directly with a Founder, CXO or senior leadership will be an advantage.

This is a 6-day working week role.

The role will be split across our two Mumbai locations:

• 3 days at our Andheri East Head Office
• 3 days at our flagship clinic in Bandra West

The exact working location may vary depending on the Founder’s schedule and business requirements .

The candidate should therefore be comfortable travelling between Andheri East and Bandra West as required.

This role offers the opportunity to work closely with the Founder and gain direct exposure to the day-to-day functioning, decision-making and growth of a rapidly expanding healthcare company .

You will work across multiple stakeholders and functions, making this a highly visible role with significant learning and ownership.