Outreach Specialist/SDR/Senior SDR- India region

Restroworks · India

About us

Restroworks is a leading cloud-based restaurant technology platform that powers over 20,000 restaurants in 50+ countries. It allows enterprise restaurant operators to grow at scale, improve bottom-line efficiency, and deliver a consistent guest experience. Restroworks unified technology platform empowers restaurants with a full-stack cloud, including Point of Sale (POS), Inventory Management, Integrations, Analytics, and CRM. Renowned restaurant chains, including Subway, Taco Bell, Nando’s, Caribou Coffee, Carl’s Jr., and Häagen-Dazs, are among the many brands using Restroworks to manage their processes, people, and places of operation.

Restroworks has been awarded as a global leader in Restaurant Management Software by G2 and recognized as a Great Place to Work-Certified™ organization .

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Job Title: SDR/Senior SDR – Sales Development (India Market)

Location: Delhi Office, Work from Office, 5 days

Experience: 4 plus Years

Department: Sales

About the Role

We are looking for an experienced and high-performing SDR/Senior SDR to be part of our Sales Development team focused on the India market. This role is critical in driving pipeline generation through strategic outbound and inbound efforts.

Key Responsibilities

• Own and drive lead generation strategy across outbound and inbound channels
• Build and optimize processes for prospecting, qualification, and pipeline creation
• Develop strong understanding of ICP (Ideal Customer Profile) across Enterprise and Mid-Market segments
• Collaborate closely with Sales, Marketing, and Revenue Operations teams to align on pipeline goals
• Monitor key metrics such as conversion rates, outreach effectiveness, and pipeline contribution
• Drive adoption of tools, CRM hygiene, and best practices in sales development
• Analyze performance data and continuously refine strategies for better outcomes

Required Skills & Qualifications

• 4+ years of experience in Sales Development / Lead Generation roles
• Proven track record in outbound and inbound lead generation role
• Strong exposure to the India market , with deep understanding of Enterprise and Mid-Market customers
• Prior experience in a technology / SaaS environment is mandatory
• Exceptional communication, presentation, and interpersonal skills
• Data-driven mindset with the ability to translate insights into action
• Hands-on experience with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms

Preferred Qualifications

• Familiarity with modern sales tech stack and automation tools
• Ability to work cross-functionally in a fast-paced, dynamic environment

What We Offer

• Opportunity to work in a high-impact team in a fast-growing SaaS company
• Collaborative and open culture with strong leadership support
• Competitive compensation and performance-driven incentives
• Exposure to enterprise sales strategy and global best practices