Operations Manager

Job Title: General Manager - Contract Logistics Operations Job Purpose: Lead and oversee end-to-end Contract Logistics Operations across multiple locations, ensuring operational excellence, customer satisfaction, profitability, compliance, and continuous business growth. Key Responsibilities: Lead warehouse, transportation, and distribution operations. Drive operational efficiency, cost optimization, and service excellence. Manage P&L, budgets, and operational KPIs. Ensure compliance with statutory, safety, and quality standards. Build strong customer relationships and handle key escalations. Lead contract implementation and process improvement initiatives. Develop and mentor high-performing operations teams. Coordinate with Sales, Finance, HR, and other support functions to achieve busine