Application Support Engineer — Proactive Troubleshooter

InfoTech Group · Lahore, Pakistan

InfoTech Group in Lahore is seeking a proactive IT professional with 1–2 years of experience in application support, technical troubleshooting, and incident management. You will ensure the availability and performance of business-critical applications and provide clear, customer-focused assistance to both technical and non-technical users.

Responsibilities include monitoring health of applications, handling multiple tickets, executing SQL queries on Oracle and PostgreSQL, and collaborating with