Sales Development Representative

Konnect Insights · Mumbai, India

At Konnect Insights, we're helping global brands transform customer experiences through our AI-powered omnichannel CX platform. Trusted by enterprises across 30+ countries, our platform enables organizations to manage customer interactions, social listening, online reputation, analytics, and customer engagement from a single unified solution.

As we continue to expand globally, we're looking for ambitious SDRs to join our Mumbai (Vidyavihar) office and support our growth across:

*North America (US Market)

*India Market

*Gulf / Middle East Market

What you'll be doing:

• Drive outbound prospecting through calls, emails, LinkedIn, and other channels

• Identify and engage key decision-makers across target accounts

• Qualify prospects through discovery conversations and understand business challenges

• Schedule meetings and create opportunities for our Solutions Consulting team

• Build and manage a healthy pipeline of qualified leads

• Maintain accurate CRM records and activity tracking

• Collaborate closely with sales, marketing, and presales teams to accelerate growth

What we're looking for:

2–4 years of experience in SDR, BDR, Inside Sales, Lead Generation, or similar B2B sales roles

Strong communication and relationship-building skills

Experience in outbound prospecting and cold outreach

Ability to conduct effective discovery conversations

Self-driven, target-oriented, and eager to learn

Experience selling SaaS, CX, MarTech, CRM, or technology solutions is a plus