Business Development Representative - Pittsburgh, PA

Konecranes · Pittsburgh, United States

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. Position Title

: Business Development Representative
A BDR supports our local service branches by renewing service agreements

Conducts Business Reviews online using our customer portal
Proposes appropriate service agreement to meet usage, operating environment, duty classification, manufacturer’s recommendations, and local regulations and secures retention of customer
Collaborates with local branch to ensure a successful customer experience and proper delivery of the service agreement
Delivers all pertinent customer intelligence from the renewal process to the local service branch
Maintains daily activities in customer relationship management tools by tracking calls, emails, and interactions with customers during the retention process.
~ Works closely with local branches to improve customer agreement retention, overall customer relationships, scope of services delivered, and overall profitability and efficiency.

Bachelor’s degree in Business or other related studies required.
Experience:

One(1)+ year/s of business development or sales experience preferred. Experience with CRM tools is a plus. Must have a desire to be successful and grow in a world class organization with a commitment to excellence, superior relationship building and collaborative capabilities. Benefits:

Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!
Holidays:

10 paid holidays per year
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
SalesEmployee Group: EmployeeEmployment Type: Undefined termFull-time/part-time position: