Remote CSC Team Lead - Core Lab

Roche · Workfromhome, United States

Roche is seeking a Team Manager for the Customer Support Center specializing in Core Lab products. You will lead a team of remote Technical Support Specialists, driving performance, coaching for growth, and ensuring high-quality service across global customers.

Ideal candidates will have a science/tech background, leadership experience, and a track record of improving support operations within regulated environments. Some travel to Indianapolis is expected.