Organizational Change Management (OCM) Leader -PLM Transformations

Infosys · Maharashtra, India

Infosys Engineering Services is a global leader in engineering, digital transformation, and product innovation. Within our Strategic Design & Consulting (SDC) practice, we help global organizations transform their Engineering and Manufacturing operations through business process modernization, operating model transformation, and technology enablement.

We are looking for an experienced Organizational Change Management (OCM) Leader to lead large-scale PLM (Product Lifecycle Management) transformation programs across Engineering and Manufacturing organizations. The role requires driving end-to-end change management strategies that accelerate adoption, improve business readiness, and ensure successful realization of transformation goals.

This is a client-facing consulting leadership role that involves partnering with senior business and technology stakeholders to deliver sustainable organizational change across complex enterprise environments.

Roles & Responsibilities:

Transformation Leadership

• Lead Organizational Change Management (OCM) workstreams for large-scale PLM transformation programs.
• Develop change strategies aligned with business objectives, transformation roadmaps, and value realization goals.
• Partner with executive sponsors and business leaders to define success metrics and transformation outcomes.
• Guide organizations through process, culture, and operating model changes.

Change Strategy & Execution

• Design and execute enterprise-wide change management frameworks and governance models.
• Conduct stakeholder assessments, change impact analyses, and readiness evaluations.
• Drive communication plans, leadership engagement initiatives, and change adoption programs.
• Develop and implement training, learning, and capability-building strategies.
• Manage business transition and deployment readiness activities across multiple program phases.

Stakeholder Engagement & Adoption

• Build strong relationships with C-level executives, business functions, and IT teams.
• Create compelling change narratives and executive communications.
• Establish change champion networks to support transformation adoption.
• Drive employee engagement and behavioral change initiatives.

Program Integration & Governance

• Collaborate with PMO/TMO teams to integrate change management into overall program delivery.
• Ensure alignment between business, technology, and transformation workstreams.
• Track adoption KPIs and change effectiveness metrics.
• Identify risks, resistance points, and mitigation strategies to improve transformation outcomes.

Technical Requirements:

Mandatory Skills & Experience

• 12+ years of experience in Organizational Change Management, Transformation Consulting, or Business Transformation.
• Proven experience leading OCM initiatives for PLM transformation programs.
• Strong knowledge of Product Lifecycle Management (PLM) platforms such as:
• Siemens Teamcenter
• PTC Windchill
• Dassault ENOVIA
• SAP PLM

Core OCM Expertise

• Stakeholder Analysis & Management
• Change Impact Assessment
• Business Readiness Planning
• Change Governance
• Communications Strategy
• Training & Learning Enablement
• Adoption Measurement & Reporting
• Organizational Design & Operating Model Transformation

Domain Expertise

• Engineering & Manufacturing
• Discrete Manufacturing
• Industrial Products
• Consumer Products
• Automotive
• Aerospace & Defense
• Food & Beverage
• Retail Manufacturing

Consulting & Leadership Skills

• Experience influencing senior stakeholders and executive leadership.
• Strong facilitation, communication, and presentation skills.
• Ability to lead complex, multi-vendor transformation environments.
• Strong analytical thinking, problem-solving, and strategic planning capabilities.
• Experience managing multiple transformation initiatives simultaneously.

Additional Information:

Preferred Qualifications:

• PROSCI Certification or equivalent Change Management certification.
• Experience in Lean Six Sigma, Kaizen, or Continuous Improvement methodologies.
• Exposure to Digital Transformation, ERP, MES, or Supply Chain transformation programs.
• Experience working in global delivery and matrix organizations.