Customer Support Executive

WE’RE HIRING | CUSTOMER SUPPORT EXECUTIVE FabConnect is hiring a Customer Support Executive for a full-time opportunity at World Trade Centre, Rajajinagar, Bangalore . We are looking for a customer-focused professional with strong communication skills and hands-on experience in customer support, tele-calling, grievance handling, and customer relationship management . Location: World Trade Centre, Rajajinagar, Bangalore Experience: 1 Year Salary: ₹25,000 – ₹28,000 per month Department: Marketing / Customer Support ⏰ Employment Type: Full-Time Key Responsibilities ✔ Handle customer queries through phone, email, WhatsApp, and other channels ✔ Manage inbound and outbound customer calls ✔ Follow up on service requests, complaints, and issue resolution ✔ Handle customer grievances professionally and ensure timely closure ✔ Coordinate with internal teams to resolve customer concerns ✔ Maintain accurate records of customer interactions and support tickets ✔ Track recurring customer concerns and prepare daily/weekly reports ✔ Maintain high customer satisfaction and service quality standards Key Skills Required ✅ Excellent verbal and written communication skills ✅ Inbound & Outbound Tele-calling ✅ Customer Query Handling ✅ Complaint & Grievance Resolution ✅ Customer Relationship Management ✅ Strong interpersonal and problem-solving skills ✅ Basic MS Excel, Word, and CRM knowledge ✅ Ability to work in a fast-paced, target-driven environment Preferred Industry Experience Candidates from E-commerce, Retail, FMCG, Consumer Products, Service Industry, BPO, or Contact Centre backgrounds will be preferred. Interested candidates can share their updated resume at: Contact: Hiring CustomerSupportExecutive CustomerServiceJobs TelecallingJobs CustomerExperience BangaloreJobs WTCBangalore Rajajinagar BPOJobs CustomerSupport FabConnect