Strategic Consumer Insight Lead - Hybrid (Water)

South Staffordshire Water is seeking an experienced Strategic Consumer Research & Insight Lead to ensure the voice of customers informs our 2029 price review and long-term plans. Based in the West Midlands or Cambridge, this hybrid role leads a programme of consumer research shaping investment priorities and service improvements.Reporting to the Strategy & Regulation Director, you will design qualitative and quantitative studies, manage agencies, and present clear, evidence-based #J-18808-Ljbffr