Customer Experience Specialist

Hiring Alert | Lead CX Analyst (Digital & Behavioral Analytics) CTC: Up to 45 LPA** Overall | Experience: 6–10 Years Location: Pune, India We are looking for an experienced Lead CX Analyst to join a high-impact Customer Experience and Design Thinking team focused on transforming digital customer journeys through data-driven insights. This role is ideal for professionals who are passionate about behavioral analytics, product analytics, digital customer experience, and conversion optimization. You will combine advanced analytics with customer behavior insights to identify friction points, optimize digital journeys, and influence product strategy through actionable recommendations. Key Responsibilities • Analyze customer behavior across digital channels using product analytics and behavioral