People Operations Specialist, Systems & Total Rewards

IV Labs Inc · United States

• Generous PTO starting your first day, plus 11 paid holidays
• Medical & Dental: IV pays 100% of employee-only premiums plus a contribution toward dependents; includes HSA with employer contribution
• Life and Short-Term Disability: 100% employer-paid
• 401(k) with up to 4% match (eligible first of the month after 90 days)
• Voluntary add-on policies available: vision, additional life, accident, pet insurance, LegalShield
• Employee Assistance Program for you and your household

• Process multi-state payroll, including timecard, deduction, tax, reimbursement, and payroll audits.
• Research and resolve payroll discrepancies and employee questions.
• Administer employee benefits and retirement programs, including enrollments, qualifying life events, terminations, Open Enrollment, and employee support.
• Support benefit vendor relationships, including invoice and deduction reconciliations, audits, and reporting.
• Conduct benefit benchmarking and employee feedback analysis and recommend improvements.
• Maintain employee total rewards statements.
• Maintain procedures and provide employee and manager education related to payroll, timekeeping, benefits, and total rewards.
• Partner with Accounting and external vendors on related financial and administrative processes.

• Support compensation administration, market benchmarking, salary ranges, annual compensation reviews, surveys, and reporting.
• Monitor compensation trends, compression, market competitiveness, and internal equity, and provide recommendations to the People Operations Manager.
• Serve as a primary administrator and subject matter expert for the HRIS and related People Operations systems.
• Maintain employee and organizational data, system workflows, configurations, permissions, reporting relationships, and the organizational chart.
• Conduct data audits and develop reports and dashboards to support organizational decision-making.
• Troubleshoot system issues and maintain system documentation and work instructions.
• Identify opportunities to automate, streamline, and appropriately leverage technology and AI.
• Provide employee and manager education and resources related to assigned systems.

• Administer and track applicable federal, state, and company leave programs and disability-related processes.
• Support medical leave, return-to-work, and applicable insurance carrier processes.
• Facilitate workplace accommodation requests, including the interactive process with employees and managers.
• Maintain required confidential documentation, notices, certifications, and tracking.
• Process workers' compensation claims, reporting, work-status documentation, restrictions, return-to-work, and modified-duty processes.
• Identify situations where leave, disability, workers' compensation, and accommodation requirements overlap and flag for appropriate handling.
• Partner with Engagement & Development when these matters intersect with employee relations, performance, or conduct.
• Research applicable requirements and escalate complex or high-risk matters to the People Operations Manager.

• Provide People Operations Manager support for safety matters involving employees, accommodations, leave, workers' compensation, or documentation.
• Monitor safety and workers' compensation data for trends and recommend preventative actions.
• Escalate significant employee-related safety concerns or compliance risks appropriately.

• Complete applicable payroll, benefits, compensation, leave, workers' compensation, safety, and workforce reporting and analysis.
• Research applicable requirements and maintain current procedures and documentation.
• Maintain appropriate confidentiality and data security.
• Identify process gaps, risks, and inefficiencies and recommend solutions.
• Support audits, reporting requirements, and organizational initiatives related to assigned responsibilities.

• Payroll, benefits, HRIS, and employee data accuracy.
• Timely and compliant leave, accommodation, and workers' compensation administration.
• Audit, reporting, and required deadline completion.
• Effective employee and manager support.
• System, process, and efficiency improvements.
• Successful project and workstream completion.
• Effective cross-training, collaboration, and department coverage.

• Associate degree in Human Resources, Business Administration, Accounting, Finance, or a related field, or an equivalent combination of education and directly related experience.
• At least three years of progressively responsible experience in payroll, benefits administration, HRIS administration, People Operations, or a closely related area.
• Hands-on experience processing or significantly supporting payroll, including timecard review, deductions, taxes, reimbursements, audits, and discrepancy resolution.
• Experience administering employee benefits and supporting enrollments, qualifying life events, terminations, invoice reconciliation, and employee questions.
• Experience maintaining employee information and completing transactions, audits, reports, or workflows within an HRIS or payroll system.
• Working knowledge of applicable payroll, wage and hour, benefits, leave, accommodation, and workers' compensation requirements, with the ability to research requirements and recognize when escalation is needed.
• Strong analytical, problem-solving, and critical-thinking skills, with demonstrated attention to detail and data accuracy.
• Ability to manage multiple programs, projects, deadlines, and recurring responsibilities with limited supervision.
• Ability to handle confidential employee, medical, payroll, and compensation information appropriately.
• Strong written and verbal communication skills, including the ability to explain technical or complex information clearly to employees and managers.
• Proficiency with Microsoft Office applications, particularly Excel, and the ability to learn and effectively use People Operations technology.

• Five or more years of progressively responsible experience in payroll, benefits, HRIS administration, total rewards, or People Operations.
• Experience independently processing multi-state payroll.
• Experience with Paylocity or a comparable integrated HRIS, payroll, benefits, and applicant-tracking platform.
• Experience with benefit and payroll reconciliations, retirement-plan administration, Open Enrollment, compensation benchmarking, salary-range maintenance, and total rewards statements.
• Experience administering FMLA and other leave programs, workplace accommodations, disability processes, and workers' compensation claims.
• Experience developing reports . click apply for full job details