Information technology support engineer

Step Into the World of Enterprise Infrastructure & Virtualization Excellence!
Role: Sr. Technology Support Engineer
Location: Ahmedabad
Experience: 5+ Years
Eligibility: B. E / B. Tech (Graduate)
Company: Ashtech Infotech (India) Pvt. Ltd.
What’s in it for You?
Take ownership of mission-critical enterprise infrastructure environments across servers, storage,
virtualization, backup, and Windows/Linux platforms. In this role, you’ll drive deployment, operations,
troubleshooting, and optimization of complex data center ecosystems. If you thrive in high-availability
environments, enjoy deep technical problem-solving, and want to work with enterprise-grade technologies—
this opportunity is built for you!
What You’ll Be Doing:
• Install, configure, and support enterprise servers (Dell / HPE / Lenovo or equivalent)
• Troubleshoot hardware issues: CPU, memory, disks, RAID/HBA controllers, firmware & drivers
• Deploy and manage SAN/NAS storage (LUN provisioning, RAID, multipathing, performance tuning)
• Administer virtualization platforms:
VMware v Sphere / ESXi
Microsoft Hyper-V & Failover Clustering
Linux KVM
Manage VM lifecycle, HA, live migration & cluster patching/upgrades
Deploy and support enterprise backup & DR solutions (Commvault, Net Backup, Veeam, etc.)
Perform backup monitoring, restore validation & DR drills
Administer Windows Server and Linux (RHEL / Ubuntu / SUSE) environments
Execute OS patching, troubleshooting & performance optimization
Monitor infrastructure health and perform Root Cause Analysis (RCA)
Coordinate with OEMs & vendors for escalations and RMAs
Maintain technical documentation, SOPs & operational runbooks
What We’re Looking For:
• Strong expertise in server & storage architecture
• Deep understanding of virtualization & clustering technologies
• Hands-on experience in backup & disaster recovery environments
• Proficiency in Windows & Linux OS administration
• Solid understanding of networking fundamentals (VLANs, bonding, TCP/IP)
• Experience working in enterprise / data center environments
• Strong analytical, troubleshooting & incident management skills
✨ Preferred Certifications:
• VMware VCP
• Microsoft Certification (Windows Server / Hyper-V)
• Red Hat (RHCSA / RHCE)
• Backup or storage certifications (Commvault, Net Backup, etc.)
Why You Should Apply:
• Work on enterprise-scale infrastructure environments
• Gain exposure to advanced virtualization & storage technologies
• Play a key role in ensuring high availability & business continuity
• Opportunity to lead critical incidents & infrastructure transformations
• Enhance your expertise across multi-platform enterprise ecosystems
Ready to Elevate Your Career in Enterprise Infrastructure?
If you’re passionate about servers, virtualization, storage, and resilient infrastructure—and you thrive under
pressure while delivering operational excellence—we’d love to connect with you