Senior Policy Services Leader — Hybrid, Enterprise Ops

West Bend Insurance Company · Madison, United States

West Bend Insurance Company seeks a senior leader to head Policy Services within Commercial Enterprise, guiding supervisors and teams to meet service, quality, productivity, and efficiency goals. You will align workforce plans, process improvements, and technology in partnership with Product Owners, Underwriting, and key stakeholders.

The role requires experience in commercial insurance operations and in leading organizational change, with focus on building strong relationships across enterprise