Remote Customer Service & Sales Representative – Career Change Opportunity (Training Provided | No Cold Calls)

Looking for a Career That Fits Your Life?If you’ve built your experience in customer service, sales, education, hospitality, retail, or administrative work and feel ready for something more flexible, scalable, and rewarding, this remote opportunity offers a practical path to change careers without starting over.

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
This role is designed for professionals who are reliable, people-focused, and ready to learn a new skill set with structured guidance. Many team members begin part-time and transition into full-time hours as their results grow. No previous sales or insurance background is required.
What You’ll Be DoingThis is a customer service–driven role that involves helping individuals who have already asked for information. Conversations are scheduled, professional, and focused on problem-solving — not pressure or cold outreach.Follow up with individuals who requested information online, by phone, or through mailProvide a positive customer service experience via Zoom or phone appointmentsExplain coverage options clearly and help clients complete simple applicationsUse a step-by-step process supported by training, scripts, and mentorshipWork independently from home while staying connected to a supportive remote team
Typical full-time time allocation:5–10 hours per week on phone follow-ups and confirmations10–20 hours per week meeting with customers5–10 hours per week on training, development, and administrative tasks
Compensation & Growth PotentialCommission-based compensation with monthly bonus opportunitiesAverage entry-level sale pays between $600–$800Full-time representatives average 3–7 sales per weekPerformance-based increases available every 2–3 monthsNo quotas and no cap on income
Earnings vary based on performance. Figures reflect averages of active representatives.
Who This Role Is Best ForIndividuals with strong customer service or people-facing experienceCareer-switchers seeking remote work and income growthSelf-motivated professionals comfortable working from homeThose open to coaching and following a proven systemU.S. Citizens or Permanent Residents able to pass a background check
No license? We provide guidance and support to help you obtain your Life Insurance License.
Why People Transition Into This RoleFully remote, work-from-home environmentWarm leads provided — no cold callingStructured training and one-on-one mentorshipTransferable skills from customer service and education backgroundsOpportunity to build a long-term career without returning to school
About the CompanyIan Graham Agency, LLC is a remote financial services agency built on mentorship, integrity, and repeatable systems. We specialize in mortgage protection, final expense, retirement solutions, and debt elimination strategies, helping individuals from diverse professional backgrounds build successful remote careers. xzbcwsv
Remote working/work at home options are available for this role.