Senior Admission Counsellor
Mount Banyan Global School · India
Job Description
Mount Banyan Global School, in collaboration with Pallavi International School, Somajiguda , is committed to providing a progressive, child-centric and holistic learning environment that combines strong academic foundations with innovation, values, life skills and overall personality development.
Located in the heart of Somajiguda, Hyderabad , the school focuses on creating an engaging and nurturing environment where students are encouraged to learn, explore, think independently and develop confidence.
Our collaboration brings together the strengths and educational experience of both institutions, with a focus on providing parents with a trusted and quality schooling option for their children.
As we continue to expand our admissions outreach and strengthen our parent engagement, we are looking for an experienced and energetic Senior Admission Counsellor to join our team.
Position: Senior Admission CounsellorLocation: Somajiguda, Hyderabad
Organization: Mount Banyan Global School – Collaboration with Pallavi International School
Department: Admissions & Marketing
Employment Type: Full-time
Experience: 3–6+ years in School Admissions / Education Counselling / Sales
Reporting To: Director / Director Principal
Role OverviewWe are looking for a high-performing Senior Admission Counsellor who can take ownership of the complete student admission cycle — from generating enquiries and counselling parents to conducting school visits, follow-ups and converting enquiries into confirmed admissions.
The ideal candidate should have excellent communication and interpersonal skills, a strong understanding of the school admissions process, a professional personality and the ability to build trust with parents.
The candidate should be target-oriented, proactive and confident in handling parents and prospective students .
Key Responsibilities1. Parent Counselling & Enquiry Management- Handle enquiries received through calls, WhatsApp, website, walk-ins and other channels.
- Understand the educational requirements and expectations of parents.
- Professionally explain the school's academic programs, facilities, curriculum, activities and unique strengths.
- Provide personalised counselling based on the child's age, grade and parent requirements.
- Address parent questions and objections effectively.
- Take ownership of enquiries from the first interaction until admission confirmation.
- Conduct systematic follow-ups with prospective parents.
- Convert qualified enquiries into school visits and school visits into admissions.
- Maintain a strong enquiry-to-admission conversion ratio.
- Follow up with parents who have postponed or not yet confirmed admission.
- Coordinate and conduct professional school tours for prospective parents.
- Present the school's facilities, classrooms, activities and learning environment effectively.
- Ensure every visiting parent receives a warm and professional experience.
- Coordinate with academic and administrative teams whenever required.
- Maintain accurate records of all admission enquiries.
- Update enquiry status, follow-up dates and conversion stages in the school's CRM/ERP.
- Ensure no prospective parent is missed or left without follow-up.
- Prepare daily and weekly admission reports.
- Analyse enquiry sources and conversion performance.
- Work towards monthly and annual admission targets.
- Develop effective follow-up strategies to improve conversions.
- Identify high-potential leads and prioritise them appropriately.
- Participate in admission campaigns, promotional activities and outreach programs.
- Coordinate with the school's marketing team for admission campaigns.
- Participate in school exhibitions, education fairs, community outreach and promotional events.
- Develop relationships with parents, corporates, residential communities and other potential referral sources.
- Support referral and word-of-mouth admission initiatives.
- Build long-term relationships with prospective and existing parents.
- Maintain a professional, courteous and positive approach even while handling objections.
- Ensure parents receive timely and accurate information.
- Represent the school's values and brand professionally at all times.
We are looking for someone who is:
- Confident and articulate in communication.
- Excellent in English communication ; Telugu/Hindi will be an advantage.
- Experienced in school admissions, education counselling, EdTech, education sales or premium customer-facing sales.
- Strong in parent counselling and objection handling.
- Highly organised and disciplined with follow-ups.
- Target-oriented and comfortable working with admission numbers and conversion targets.
- Professional, presentable and approachable.
- Good with CRM/ERP systems, WhatsApp and basic MS Office/Google Workspace.
- Capable of working independently and taking ownership of results.
- Passionate about education and working with children and parents.
Candidates with experience in:
- International / CBSE / ICSE / Cambridge schools
- Premium school admissions
- Education counselling
- EdTech admissions
- Education sales
- Student enrolment / university counselling
- Hospitality or premium customer relationship management
will be preferred.
Key Performance Indicators (KPIs)The Senior Admission Counsellor will be evaluated based on:
- Number of qualified enquiries handled
- Parent counselling quality
- School visits generated
- Enquiry-to-visit conversion
- Visit-to-admission conversion
- Overall admission conversion
- Follow-up effectiveness
- Achievement of monthly admission targets
- Lead database and CRM discipline
- Parent satisfaction and professional conduct
- Opportunity to work with a growing educational institution.
- Professional and collaborative working environment.
- Performance-based incentives.
- Opportunity for career growth within the institution.
- Exposure to school admissions, marketing and business development.
Interested candidates with relevant experience may share their updated CV along with current salary, expected salary and notice period .
Location: Somajiguda, Hyderabad
Position: Senior Admission Counsellor
Experience: 3–6+ years
Department: Admissions
Send the updated resumes to Kesevan.Mbgs@gmail.com
Details
| Company | Mount Banyan Global School |
| Location | India |
| Type | FULL TIME |
| Niche | education |
