Virtual Assistant - Executive & Business Operations

Triple · India

About Triple

Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in:

• Selectively recruiting the top 1% of industry professionals
• Delivering in-depth training to ensure peak performance
• Offering superior account management for seamless operations

Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring.

Job Summary:

We are looking for a highly organized, proactive, and detail-oriented Virtual Assistant to provide high-quality administrative and operational support to US-based businesses and executives .

This role goes beyond traditional administrative support. You will manage executive schedules and correspondence, support business operations, prepare MIS reports, coordinate projects, conduct research, manage data, and work with vendors to ensure smooth day-to-day operations.

The ideal candidate is an excellent communicator who can work independently, manage multiple priorities, maintain confidentiality, and proactively identify opportunities to improve processes and efficiency.

Key Responsibilities:

Executive & Administrative Support

• Manage executive calendars, schedules, meetings, and appointments.
• Manage emails, messages, correspondence, and follow-ups.
• Prepare presentations, documents, reports, and business communications.
• Coordinate meetings and maintain accurate records and documentation.
• Handle sensitive and confidential information with professionalism.

MIS Reporting & Data Analysis

• Create and maintain MIS reports, dashboards, and operational trackers.
• Use Advanced Excel and Google Sheets for data analysis and reporting.
• Work with formulas, pivot tables, charts, data visualization, and structured reporting.
• Consolidate data from multiple sources and present actionable insights to stakeholders.
• Maintain data accuracy and reporting consistency.

Business Operations

• Support day-to-day business and back-office operations.
• Coordinate with internal teams and external stakeholders to ensure smooth execution of tasks.
• Track operational processes and identify bottlenecks or inefficiencies.
• Support implementation of process improvements and operational initiatives.
• Ensure tasks and deliverables are completed within defined timelines.

Project Management & Coordination

• Assist with project planning, execution, and tracking.
• Maintain project trackers, timelines, action items, and status updates.
• Coordinate with cross-functional teams and follow up on deliverables.
• Identify potential delays or risks and proactively escalate issues.
• Ensure projects remain aligned with business objectives and deadlines.

Data & Documentation Management

• Perform accurate data entry and maintain organized records.
• Manage digital files, folders, documents, and databases.
• Ensure information is accurately updated and easily accessible.
• Follow appropriate data security and confidentiality practices.

Research & Reporting

• Conduct online research to gather relevant business and market information.
• Analyze and organize research findings into concise summaries and reports.
• Support executives and stakeholders with information required for decision-making.
• Validate information and maintain a high standard of accuracy.

Vendor Management

• Coordinate with vendors, suppliers, and service providers.
• Manage vendor communication, documentation, invoices, and purchase orders.
• Track orders, payments, contracts, and compliance-related documentation.
• Follow up with vendors to ensure timely completion of deliverables.

Required Qualifications & Skills:

• 3+ years of full-time corporate work experience .
• Bachelor's or Master's degree in any relevant discipline.
• Strong experience in Executive Assistance, Administrative Support, Business Operations, or Project Coordination .
• Advanced proficiency in Microsoft Excel and Google Sheets .
• Strong knowledge of formulas, pivot tables, dashboards, charts, and data visualization.
• Excellent written and verbal English communication skills.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and accuracy.
• Ability to identify problems and proactively develop solutions.
• Comfortable working independently in a remote environment.
• Strong stakeholder and cross-functional collaboration skills.
• High level of professionalism and discretion when handling confidential information.

Good to Have:

• Experience supporting US-based clients or executives .
• Prior experience in US healthcare administration, insurance, or billing .
• Experience with project management or productivity tools.
• Experience with CRM or business management platforms.
• Experience preparing management reports and operational dashboards.
• Experience working in a remote or distributed team environment.

Schedule (US Shifts Only)

• Eastern Time - 6:30 p.m. - 3:30 a.m. IST, Monday - Friday
• Pacific Time - 9:30 p.m. - 6:30 a.m. IST, Monday - Friday

Logistical Requirements

• Quiet and brightly illuminated work environment
• Laptop with Minimum 8GB RAM, I5 8th gen processor
• 720P Webcam and Headset
• A reliable ISP with a minimum speed of 100 Mbps
• Smartphone