Experience: 5+ Years
Location: Hyderabad
Work Mode: WFO – 6 Days (Monday to Saturday)
Employment Type: Full-Time
Notice Period: 15-30 days maximum
About the Role
We are looking for an experienced Operations Manager to own and drive end-to-end e-commerce operations across procurement, inventory, fulfilment, and logistics. The role will be responsible for ensuring smooth and efficient operations across domestic and international markets.
Key Responsibilities
Own end-to-end e-commerce supply chain operations from sourcing to final delivery. Manage inventory planning, demand forecasting, replenishment, and stock availability. Oversee 3 PLs, fulfillment centers, warehouses, and logistics partners . Manage end-to-end international and cross-border logistics , including shipping, customs, and compliance. Ensure timely order processing, fulfillment, delivery, and returns. Manage backend operations across Amazon, Shopify, Tik Tok Shop , and other e-commerce platforms. Monitor operational KPIs, SLAs, delivery timelines, and logistics costs. Identify process gaps and drive end-to-end process improvements and automation . Work closely with vendors, manufacturers, finance, marketing, and other teams to ensure seamless execution. Lead and manage the operations team and handle operational escalations.
Requirements
5+ years of experience in e-commerce operations, supply chain, or logistics. Proven experience managing end-to-end e-commerce operations . Strong experience in inventory, fulfilment, logistics, and 3 PL management . Experience in international/cross-border e-commerce operations . Hands-on experience with Amazon, Shopify, Tik Tok Shop , or similar platforms is an advantage. Strong analytical, problem-solving, team management, and stakeholder management skills. High ownership and ability to work in a fast-paced, high-growth environment.
