Team Lead/Account Manager

Be Additive Corporation · India

Multiple Openings

Onsite – Pune (5 days work from office)

Shift Timing - 9AM to 6PM Eastern Standard Time (EST/EDT)

We are looking for a Team Lead / Account Manager to manage client relationships while driving recruitment delivery across our accounts.

The Role

This is a hands-on role for someone who understands both staffing account management and recruitment delivery .

You will be the primary point of contact for clients, understand their hiring needs, manage expectations, and ensure our recruiting teams consistently deliver the right talent. You will also lead and support recruiters, monitor delivery, resolve issues, and identify opportunities to grow existing accounts.

What You'll Do

• Own day-to-day relationships with assigned clients and hiring managers.
• Understand client hiring requirements and translate them into clear recruiting priorities.
• Manage the end-to-end delivery of staffing requirements from intake through placement and onboarding.
• Lead and coordinate recruiters responsible for delivering against client requirements.
• Allocate requirements, set priorities, monitor pipelines, and hold recruiters accountable for delivery.
• Review candidate quality and ensure submissions meet client expectations.
• Track submissions, interviews, offers, placements, and aging requirements.
• Maintain regular communication with clients and provide updates on recruitment progress.
• Identify delivery issues early and work with recruiters and clients to resolve them.
• Gather and communicate client feedback to continuously improve delivery.
• Build strong, long-term relationships with clients and become a trusted talent partner.
• Identify opportunities for additional hiring, expanded services, and account growth.
• Work closely with leadership, recruiting, operations, and product teams to improve the overall client experience.

What We're Looking For

• 5+ years of experience in staffing, recruitment, RPO, talent solutions, or a related field .
• Proven experience managing staffing/recruitment client accounts.
• Experience leading or managing recruiters or a recruitment delivery team.
• Strong understanding of the end-to-end recruitment lifecycle.
• Experience working directly with clients and hiring managers.
• Strong communication, relationship management, and problem-solving skills.
• Ability to manage multiple clients and hiring requirements simultaneously.
• Strong ownership mindset with a focus on delivery and client satisfaction.
• Comfortable working with recruitment technology, ATS/CRM systems, and reporting tools.

Nice to Have

• Experience with contract staffing, staff augmentation, RPO, MSP, or VMS programs.
• Experience managing distributed/offshore recruiting teams.