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Hiring: IT Sales / Strategic Account Manager

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Location: Gurugram and Bangalore

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Experience: 12+ Years

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Industry: IT / Technology Solutions

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We are looking for an experienced IT Sales / Strategic Account Manager professional to drive revenue growth, manage strategic enterprise accounts, and expand IT product & service portfolios.

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Key Responsibilities

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• Drive incremental revenue growth across IT products and services offerings.
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• Protect and strengthen existing revenue streams by proactively managing competition and mitigating the impact of downward tariff revisions.
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• Achieve monthly, quarterly, and annual revenue targets across IT hardware, peripherals, IT services, and software solutions.
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• Identify opportunities for cross-selling and upselling of new products and services to maximize account revenue.
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• Collaborate closely with OEM Account Managers to develop and execute winning account strategies.
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• Lead business planning and accurate sales forecasting, covering revenue, order booking, gross additions, net additions, churn, billing, collections, and bad debts.
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• Coordinate with cross-functional teams to ensure seamless execution across tariff offerings, circle acquisitions, order fulfilment, issue resolution, and day-to-day account activities.
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• Monitor service delivery and service assurance to ensure compliance with agreed SLA/MSA commitments.
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• Work closely with the Collections Team to ensure timely payments and reduction of outstanding/bad debts.
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• Maintain comprehensive and up-to-date account dossiers, including key account information, business plans, opportunities, and performance updates.
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• Ensure strict adherence to all organizational processes, policies, systems, and compliance requirements.
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• Foster a culture of trust, transparency, open communication, collaboration, and teamwork, aligned with shared business objectives.
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Must-Have Skills:

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IT Sales | B2B Sales | Key Account Management | IT Hardware & Software | IT Services | Revenue Growth | Cross-Selling & Upselling | OEM/Channel Management