Adaptive Insights

• Production support - Incidents & service requests resolution & problem-solving • Production support - Support to the integrations from AI to other HR & finance systems • Any enhancements/process improvements on AI • Consulting with clients on budgeting and planning best practices • Working with end-users to document the business requirements and create technical solutions based on functional requirements - with attention to detail • Supporting budgets, forecasts, and reports within Adaptive Insights for Finance • Analyzing financial models and reports (spreadsheet/non-spreadsheet based models) • Responding to client support questions and requests via phone and email • Interacting with product vendor (in this case, Workday) for any support queries • Be part of a dynamic team that offers g