Branch Manager

BrightView · Denver, United States

Description

Job Summary

The Best Teams are Created and Maintained Here.

Duties and Responsibilities:

Branch Operations

• Supervise and support daily branch operations to ensure safety, efficiency, and compliance with company policies and procedures

• Oversee the delivery of operational services and supervise teams to ensure consistent, high-quality performance

• Maintain branch facilities, physical assets, and equipment to provide a professional, safe, and organized working environment

• Ensure proper usage, maintenance, and accountability of tools and resources

Sales & Business Development

• Develop and execute strategic business development plans to meet or exceed annual growth targets

• Manage and support the sales team to maintain a healthy, qualified sales pipeline

• Participate in local marketing efforts, community events, and networking opportunities to expand brand visibility, attract new clients, and retain existing customers

Customer Service & Relationship Management

• Supervise teams to ensure consistent delivery of high-quality services and a superior customer experience

• Respond to customer concerns/complaints promptly and effectively to ensure satisfaction and retention

• Build and maintain strong relationships with key clients and business partners

• Monitor client feedback and implement service improvements to drive retention and meet customer expectations

Financial & Performance Management

• Manage branch Profit & Loss (P&L), including revenue generation, expense control, and financial forecasting

• Ensure timely billing and collections to support cash flow and financial health

• Identify opportunities to increase revenue through cross-selling, ancillary services, or new service offerings

• Track performance against KPIs and implement improvements to maximize branch profitability

Environment, Health & Safety (EHS)

• Ensure strict adherence to company Environment, Health, and Safety (EHS) policies and procedures

• Monitor safety performance and proactively implement strategies to reduce risks and prevent incidents

• Promote a culture of safety and accountability across all branch operations

Team Leadership & Development

• Recruit, onboard, train, and develop branch staff to ensure service excellence and operational effectiveness

• Set clear performance expectations and conduct regular performance check-ins, coaching, and corrective actions

• Foster a positive branch culture emphasizing engagement, accountability, teamwork, and professional growth

• Build overall branch capabilities to support sustainable long-term success

Education and Experience:

• Bachelor’s degree in Business, Horticulture, or equivalent combination of landscape maintenance/construction industry experience and education

• 3-5 years of management experience, preferably in landscaping, operations, or a service-based industry

• Demonstrated ability to manage P&L and understand financial reports

• Strong knowledge of safety standards and operational compliance practices

• Proven leadership skills with experience in team development, motivation, and performance management

• Results-driven leader who motivates teams and builds strong customer relationships

• Adaptive and proactive in managing change and solving complex operational issues

• Excellent communication, problem-solving, and customer service skills

• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and relevant business software

Physical Demands/Requirements:

• Constant operation of a computer and other office equipment, such as a laptop, a cell phone, and printers/copiers

• Ability to physically perform the basic life operational functions of walking, standing, and kneeling

• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:

• Work in an indoor office and also outdoors during site walkthroughs and site supervision duties.

Compensation Pay Range:

95,000.00 to 110,000.00

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time.

It’s Not Just a Team. It’s One BrightView.