Healthcare quality manager

Lifetime Health · Bengaluru, India

Healthcare Quality Manager

Lifetime Health Care Plus Pvt Ltd  | Full-time | Bengaluru, Karnataka

Lifetime Health Care Plus is digital first healthcare company providing nursing, physiotherapy, and caregiving services. We‘re looking for a Healthcare Quality Manager to lead clinical quality, patient safety, and accreditation readiness for our operations.

What you will do

•   Build and run the clinical quality management system across nursing, physiotherapy, and caregiving service lines.

•   Lead incident investigation, root-cause analysis, and CAPA (corrective and preventive action) closure.

•   Own NABH (or equivalent) accreditation readiness — documentation, SOPs, internal audits.

•   Conduct clinical audits and field spot-checks for protocol adherence.

•   Track quality KPIs (incident rates, audit scores, complaint resolution) and report to leadership.

•   Manage infection control, biomedical waste, and safe storage/handling protocols for home-care settings.

•   Ensure staff credentialing and mandatory certifications stay current and audit-ready.

What we are looking for

•   5-8 years in healthcare quality, clinical governance, or accreditation (NABH/NABL) roles.

•   Hands-on experience with incident investigation and CAPA processes.

•   Working knowledge of NABH standards and statutory healthcare compliance.

•   Strong analytical, documentation, and communication skills.