CRM Operations Specialist - Fully Remote | Upto $120/hr

mercor · San francisco, United States

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Data quality / CRM operations
Evaluator Type: Contract
Compensation: $80–$120/hour
Location: Remote

Role Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs .
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance AI model performance .

Qualifications

Must-Have

• 5+ years of relevant professional experience in Data quality / CRM operations .
• Native or professional fluency in English .

Preferred

• Advanced degree (Master's or higher) from a reputable institution.