CRM & Sales Executive

KSKT AgroMart (Kisaan Se Kitchen Tak) is a technology and supply-chain venture delivering naturally grown, chemical-free agro-produce directly from trusted farms - at fair prices for consumers and fair returns for farmers practising Good Agricultural Practices.

Kaze Living is KSKT's premium gourmet grocery marketplace - bringing fresh produce, artisan bakery, clean-label snacks, functional beverages, wellness essentials, and curated lifestyle products to discerning Delhi NCR households. Together, KSKT and Kaze Living are building a modern retail ecosystem that combines quality, transparency, and convenience across online and offline channels.

The CRM & Sales Executive will manage relationships with existing customers and drive repeat business through regular engagement and follow-ups. The role focuses on customer retention, repeat orders, memberships, and subscriptions rather than cold calling.

This is a target-driven role suited for someone who enjoys interacting with customers, building relationships, and converting customer engagement into sales.

• Build and maintain relationships with existing customers.

• Follow up for orders and repeat purchases.

• Drive membership and subscription sales.

• Understand customer requirements and recommend relevant products.

• Coordinate with internal teams for timely order delivery.

• Track customer follow-ups and sales.

• Achieve assigned sales targets.

• 1.5-3 years of experience in  CRM, Sales, Inside Sales, Retail, FMCG, E-commerce, or D2C .

• Excellent communication and interpersonal skills.

• Strong customer-handling and relationship-building abilities.

• Sales-oriented and target-driven approach.

• FMCG/Retail experience preferred.

• 9:00 AM - 8:00 PM, rotational shifts.

• 6-day working week, including Sundays.

• • Sunday work will be from the office, with a weekly off on another day.