Healthcare Center Manager - Seeking Advanced Practice Provider

American Health Imaging · United States

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

UPMC Touchstone Medical Imaging is coming soon to Butler, Pennsylvania! Our business provides cost-effective, convenient outpatient diagnostic imaging services. A joint venture partnership between UPMC and Touchstone Medical Imaging, the nationwide leader in outpatient imaging, offers comprehensive medical imaging in one location.

*This position requires candidates to be an Advanced Practice Provider as a licensed Physician’s Assistant or Nurse Practitioner.

Schedule: Monday to Friday, daytime hours

Location: Butler, PA

Job Summary: The Center Manager is accountable for delivering high-quality, efficient and effective services for our Imaging patients and families in a high complexity center(s). Creates a positive and collaborative work environment while supervising the daily activities, patient flow, operations, clinical procedures, and performance of center staff. Participates in short-term and long-range planning and business development.

Duties/Responsibilities:

• Manages center(s) within a single geographic area
• Maintains positive working relationships with joint venture partnerships, if applicable
• Acts as the owner of the P&L with responsibility for escalating issues and concerns
• Develops, reviews, and implements action plans based on financial reporting to enhance center performance
• Attends training to stay up to date on best practices and protocols
• Implements and manages the training and onboarding program for new associates
• Participates in the staff planning and hiring process for new associates
• Leads regular team and department meetings and employee one-on-ones
• Monitors and approves timecards on a daily or weekly basis
• Leads, initiates, and participates in annual performance evaluations, development and performance management of associates
• Establishes associate schedules to provide for planned time off, ensuring appropriate staffing levels and adequate coverage
• Evaluates, implements, and manages workflow and process improvements for the department
• Ensures the department has knowledge of company and department policies and corresponding procedures are in place
• Supports employees ensuring highest level of patient satisfaction
• Develops methods for measuring and monitoring team and department performance

Qualifications:

• At least 3 years of experience as a licensed Physician’s Assistant or Nurse Practitioner (Advanced Practitioner Provider)
• Business management experience
• Knowledge of financial acumen and ability to manage P&L
• Graduate level education
• Ability to take initiative to improve processes, think strategically and identify trends
• Ability to provide open, honest feedback to improve decision making
• Ability to influence across the organization and work effectively with all levels of management

and staff

• Ability to maintain and build constructive relationships that produce results
• Ability to effectively supervise exempt and non-exempt staff
• Ability to work in a fast-paced environment and meet established deadlines
• Ability to be flexible in schedule and adaptable to constant change
• Ability to effectively handle details with accuracy
• Ability to deliver high quality customer service to internal and external customers by communicating with integrity and compassion

Physical Requirements:

• Requires the use of office equipment, such as computers, fax machines, telephones and copiers
• Requires computer related activities for extended periods of time
• Requires the ability to see, hear, speak, write and key

#UPMCTMI

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.