Assistant Manager - Retention

Job Description: Assistant Manager – Customer Growth & CRM Lifecycle Role Overview We are looking for a data-driven and customer-centric Assistant Manager – Customer Growth & CRM Lifecycle to drive repeat customer growth, retention and CRM-led revenue across Tata CLiQ Fashion and Luxury. This role will own customer growth by identifying high-impact customer cohorts, building lifecycle strategies and delivering personalized communication across CRM channels. The role will work closely with Business, Category, Product, Technology, Analytics and Loyalty teams to improve repeat purchase, customer lifetime value and channel effectiveness. Key Responsibilities Customer Growth & Retention · Drive repeat customer growth, retention, purchase frequency and CRM-led revenue. · Develop cohort-based str