Head of Operations | Healthcare/Hospital | Kolkata

Lead operations for a high‑growth, multi‑specialty healthcare institution Drive service excellence, quality, and large-scale process transformation About Our Client The hospital is a well‑established, modern healthcare institution committed to high‑quality patient care and service excellence. With advanced clinical services and a strong focus on standardised processes, it caters to a diverse patient base. The organisation encourages innovation, accountability, and continuous improvement. It provides a stable platform for senior leaders to create meaningful impact at scale. Job Description Identify opportunities for innovation and drive continuous improvement day‑to‑day operations across IPD, OPD, Housekeeping, and F&B. Ensure patient satisfaction, smooth workflows, and NABH compliance. Ove