Program Facilitator (Delivery Operations)

WsCube Tech · Jaipur, India

Job Position: Program Facilitator (Delivery Operations)

Company Name: WsCube Tech

Job Locations:

• Jaipur – 2 Openings
• Jodhpur – 1 Opening

Work Mode: Work From Office

Experience: Fresher – 2 Years

Employment Type: Full Time

About WsCube Tech

WsCube Tech is a leading vernacular EdTech organization committed to empowering learners with industry-relevant skills through technology-driven career acceleration programs. Our mission is to bridge the skill gap and create job-ready professionals equipped for today‘s evolving workforce.

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Role Summary

We are looking for a Program Facilitator (Delivery Operations) to own the end-to-end learner journey and ensure a seamless learning experience. The role focuses on learner engagement, academic coordination, operational excellence, and placement readiness while collaborating with cross-functional teams to maximize learner success.

Key Responsibilities

• Own the complete learner lifecycle as the primary point of contact throughout the program.
• Drive learner engagement, attendance, academic progress, and successful program completion.
• Coordinate with mentors and internal teams to ensure smooth delivery of learning activities, projects, assessments, and presentations.
• Deliver an exceptional learner experience by providing timely academic and operational support.
• Conduct learner audits, Last Mile Preparation (LMP), and placement readiness activities.
• Guide learners in resume building, LinkedIn optimization, portfolio development, and interview preparation.
• Manage end-to-end placement coordination, including mock interviews, interview scheduling, recruiter coordination, feedback management, and follow-ups.
• Collaborate with Academic, Delivery, Operations, HR, and Placement teams to improve learner outcomes and placement success.

Required Qualifications & Skills

• Bachelor‘s Degree in any discipline (MBA preferred).
• Excellent communication and interpersonal skills.
• Strong coordination, stakeholder management, and problem-solving abilities.
• Proficiency in Google Sheets/Excel and CRM/LMS platforms.
• Ability to manage multiple learners, priorities, and cross-functional stakeholders in a fast-paced environment.