B2B Account Manager

SoTalent · Chaseburg, United States

B2B Account Manager

Location: Chaseburg, Wisconsin, United States

Industry: IT Services and IT Consulting

Work Setting: Hybrid

Are you passionate about building strong client relationships, driving business growth, and delivering innovative technology solutions that help organizations transform the way they connect, communicate, and operate? We are seeking a Business Account Executive to drive new business acquisition, expand existing customer relationships, and deliver technology solutions that create measurable value for clients. This role combines consultative selling, relationship management, and strategic business development to help organizations leverage advanced connectivity, cloud, security, and digital solutions to achieve their goals.

Key Responsibilities

Business Development & Sales Growth

• Identify, prospect, and qualify new business opportunities within assigned territories.
• Generate leads through cold outreach, networking, referrals, strategic partnerships, and modern social selling techniques.
• Develop and execute account plans that drive revenue growth and market expansion.
• Build a strong pipeline of opportunities and consistently achieve or exceed sales targets.
• Pursue new customer acquisition while expanding existing client relationships.

Account Management & Customer Success

• Retain, nurture, and grow relationships with existing customers.
• Develop long-term partnerships with key decision-makers and stakeholders.
• Understand customer business objectives, operational challenges, and growth strategies.
• Serve as a trusted advisor by recommending solutions that address business needs and deliver measurable outcomes.
• Ensure high levels of customer satisfaction throughout the sales and account lifecycle.

Solution-Based Selling

• Conduct consultative sales engagements to identify customer requirements and strategic priorities.
• Design and position tailored technology solutions that address business challenges.
• Present comprehensive multi-product solutions that deliver operational and financial value.
• Demonstrate expertise across cloud, networking, communications, security, collaboration, and digital business solutions.
• Clearly articulate return on investment, business benefits, and competitive advantages.

Technology & Product Expertise

• Maintain a strong understanding of business technology solutions and industry trends.
• Educate customers on emerging technologies and innovative solutions that support digital transformation initiatives.
• Effectively position cloud services, security offerings, internet connectivity, mobility solutions, voice services, and business applications.
• Stay informed on market developments and competitive offerings to provide strategic recommendations.
• Serve as a knowledgeable resource for both customers and internal teams.

Cross-Functional Collaboration

• Partner with technical specialists, solution engineers, customer success teams, and business stakeholders to develop and deliver solutions.
• Coordinate resources necessary to support complex sales opportunities.
• Work collaboratively to ensure seamless solution implementation and customer onboarding.
• Engage internal partners to address customer concerns and support business objectives.
• Contribute to a customer-focused culture centered on delivering exceptional experiences.

Sales Operations & Reporting

• Maintain accurate opportunity, pipeline, and account information within CRM and sales management systems.
• Track sales activities, forecasts, and performance metrics.
• Prepare reports and updates that provide visibility into business development efforts and account performance.
• Utilize CRM tools, automation solutions, and sales methodologies to improve productivity and efficiency.
• Support strategic planning and territory management initiatives.

Required Qualifications

• Bachelor's degree in Business, Marketing, Communications, Information Technology, or a related field, or equivalent professional experience.
• Experience in business-to-business (B2B) sales, account management, business development, or consultative selling.
• Proven ability to build and maintain strong customer relationships.
• Experience achieving sales goals and managing a sales pipeline.
• Strong understanding of customer engagement and solution-based sales methodologies.

Preferred Qualifications

• Experience selling technology, telecommunications, cloud, security, networking, software, or managed services solutions.
• Experience supporting enterprise, mid-market, or commercial business customers.
• Knowledge of digital transformation initiatives and emerging business technologies.
• Familiarity with CRM platforms, sales automation tools, and modern selling methodologies.
• Experience managing multiple stakeholder relationships throughout the sales cycle.