Automic uc4 specialist

What you'd be doing:

Managing and editing admin-owned workflows, troubleshooting job failures, and handling file transfers (SFTP, Deaddrop) Serving as the primary point of contact for internal users on all automation and account questions Owning Slack support channels — timely, professional responses to internal teams Executing recovery procedures during incidents — restarting services, validating agent connectivity, coordinating with backend/vendor support Assisting with region failover planning and high availability across the Automic infrastructure Documenting existing workflows to support knowledge transfer

What we're looking for:

Proven hands-on experience with Automic Workload Automation (UC4) Strong troubleshooting skills across workflows, job dependencies, and file transfer protocols Experience executing stabilization and recovery procedures under pressure Strong communicator — comfortable being customer-facing daily Self-starter who can plug in quickly and add value from day one

Work Model

Hybrid role requiring 3 days onsite in Bangalore, India.