Credit Controller

XL KPO Services · Ahmedabad, India

Role Description The Credit Controller will be responsible for managing accounts receivable, ensuring timely collection of outstanding payments, reducing debtor days, and maintaining strong client relationships with UK & Ireland-based clients.

Key Responsibilities

• Monitor and manage accounts receivable ledger for UK/Ireland clients
• Follow up on outstanding invoices via calls and emails
• Ensure timely collection of payments and reduce overdue balances
• Reconcile customer accounts and resolve billing discrepancies
• Maintain accurate records of collection activities
• Prepare debtor ageing reports and weekly/monthly MIS
• Liaise with internal accounting teams and clients to resolve queries
• Maintain strong professional relationships with clients

Required Skills

• Strong understanding of Accounts Receivable & Credit Control process
• Knowledge of UK accounting practices preferred
• Excellent verbal & written communication skills
• Strong negotiation and follow-up skills
• Proficiency in MS Excel and accounting software (Xero/QuickBooks preferred)
• Ability to work in UK shift timings

Qualifications

• Bachelor’s degree in Commerce, Accounting, or Finance
• 1–4 years of experience in Credit Control / Accounts Receivable
• Experience handling UK/Ireland/International clients will be an added advantage