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Customer Service Representative

LHH · Cincinnati, Ohio, United States

FULL TIMEpermanent

Job Description

Customer Service RepresentativeLocation: Cincinnati, OhioPay: $19–$20 per hourShift: 1st Shift

To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Employment Type: Contract-to-HireLHH Recruitment Solutions is seeking a Customer Service Representative for our client in Cincinnati, Ohio. This contract-to-hire opportunity is ideal for someone who enjoys helping customers, resolving questions, and working in a fast-paced professional environment.
Responsibilities:Respond to customer inquiries by phone and emailProvide friendly, professional, and timely customer serviceAssist customers with questions regarding orders, accounts, products, or servicesResearch customer concerns and provide appropriate solutionsEnter and update customer information accurately in company systemsDocument customer interactions and follow-up activitiesCoordinate with internal departments to resolve customer issuesProcess customer requests and maintain accurate recordsFollow up with customers as needed to ensure issues are resolvedPerform additional administrative and customer support duties as assigned
Qualifications:0–3 years of customer service, call center, administrative support, or related experience preferredEntry-level candidates with strong communication and customer service skills are encouraged to applyStrong verbal and written communication skillsComfortable communicating with customers over the phone and through emailBasic Microsoft Office and computer skillsStrong attention to detail and organizational skillsAbility to multitask and manage multiple customer requestsHigh school diploma or equivalent
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. xzbcwsv Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements

Details

CompanyLHH
LocationCincinnati, Ohio, United States
TypeFULL TIME
Nichehr
Experiencepermanent

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