Presales Executive

Tint Tone & Shade · India

Key responsibilities

• Connect with inbound leads and understand customer requirements.
• Qualify leads based on budget, location, property status and project timeline.
• Explain TTS services and the interior design process.
• Follow up with prospective customers and maintain regular communication.
• Schedule site visits and appointments for qualified leads.
• Ensure smooth handover of qualified leads to the Business Manager/Sales team.
• Maintain accurate lead and follow-up details in CRM.
• Coordinate with Sales and Design teams for customer requirements.
• Track lead movement from Enquiry → Qualified Lead → Site Visit → Sales Handover .
• Work towards prescribed lead qualification and appointment targets.