Financial Aid Manager

Job DescriptionJob DescriptionJoin Washington University of Science and Technology, the fastest-growing university in Virginia area, which is certified to operate by SCHEV and accredited by ACCSC.
Job OverviewWashington University of Science and Technology (WUST) is seeking a driven, organized, and collaborative Financial Aid Manager to establish and lead our fully functional Financial Aid Office. Reporting directly to the Vice President of Operations & Registrar, the Financial Aid Manager will oversee all student financial aid processes, ensure federal/state regulatory compliance, and deliver exceptional service to current and prospective students.This is an excellent opportunity for an energetic professional with mid-level management experience who thrives in a fast-paced academic environment and wants to make a strong impact on our institutional growth.
ResponsibilitiesBuild, structure, and manage daily operations of the Financial Aid Office.Ensure strict compliance with federal, state, and institutional regulations governing financial aid administration and title funding.Provide guidance to prospective and current students and families on aid eligibility, application procedures (FAFSA, loans, grants, scholarships), and repayment plans.Manage student financial aid packages, perform verification processes, and coordinate disbursements.Implement modern software solutions and efficient workflows to streamline financial aid processing and improve student service response times.Work closely with Admissions, Finance, and the Registrar’s Office to support student enrollment, retention, and satisfaction.Perform other duties as assigned.
Required SkillsEducation: Bachelor’s degree required; Master’s degree preferred.Experience: 2-3 years of progressive experience in higher education financial aid, with demonstrated management or leadership capabilities.Strong technical working knowledge of federal financial aid programs, regulations, and reporting software.Exceptional interpersonal, written, and verbal communication skills.Strong technical proficiency with Student Information Systems (SIS) and modern office software.Strong problem-solving abilities and a proactive, adaptable mindset.
Expected hours: 40 per week, Monday - Friday: 9:00 a.m. - 5:00 p.m.Join our team as a Financial Aid Manager to lead vital operations that support student success through responsible management of financial resources!
Benefits:401(k)401(k) matchingEmployee discountHealth insurancePaid time offParental leaveProfessional development assistanceRetirement planTuition reimbursement
Work Location: In person