Global People Services Associate (Entry Level)

Job Description The Global People Services Associate acts as a support in a central hub for transactional HR activities. The Global People Services Associate provides efficient, consistent support to all employees and managers. Employee Support: Responding to HR-related questions from employees and managers (benefits, policies, time-off). Ticket Management: Act as the first point of contact for employee HR inquiries (benefits, payroll, leave, policies) via Freshservice, managing, prioritizing, and resolving tickets within defined Service Level Agreements (SLAs). Data Management: Accurate data entry for new hires, terminations, promotions, transfers, and updating employee records in HRIS. Onboarding/Offboarding: Administering the hiring process, creating offers, tracking probation, and proc