AI Process Excellence Manager
Allianz Services · Pune/pimpri chinchwad area, India
FULL TIME
Job Description
AI Process Excellence Manager
Process Excellence & Program Coordination
- Map existing business processes and identify hyper automation opportunities with measurable ROI
- Lead process discovery sessions with business stakeholders to document current-state workflows
- Design future-state automated processes with clear handoffs between human and AI agents
- Coordinate sprint planning, backlog grooming, and delivery timelines for automation projects
- Track project dependencies, risks, and blockers—escalating and resolving issues proactively
- Maintain project documentation including technical specs, process maps, and deployment runbooks
- Prepare status updates, demos, and executive briefings on automation program progress
- Collaborate with business analysts, IT teams, and process owners to ensure smooth adoption
Required Technical Skills:
- 5 years of hands-on development experience with Python (professional or substantial project work)
- Practical knowledge of agentic AI frameworks (LangGraph, LangChain, AutoGen, CrewAI, or similar)
- Experience building LLM-based applications or multi-step AI workflows
- Familiarity with Azure cloud services (Azure ML, Functions, Logic Apps, or OpenAI Service)
- Understanding of API integration, webhooks, and event-driven architectures
- Working knowledge of Docker, Git, and CI/CD concepts
- Experience with process automation tools (Power Automate, n8n, Zapier, or RPA platforms is a plus)
Required Program Management & Process Skills:
- 4 years of experience in project coordination, business analysis, or process improvement roles
- Understanding of process mapping methodologies (BPMN, flowcharts, swimlane diagrams)
- Ability to facilitate workshops and gather requirements from non-technical stakeholders
- Strong organizational skills—able to manage multiple workstreams and competing priorities
- Experience with project management tools (Jira, Azure DevOps, Monday.com, or similar)
- Proven track record of delivering projects on time with clear communication
Details
| Company | Allianz Services |
| Location | Pune/pimpri chinchwad area, India |
| Type | FULL TIME |
| Niche | tech |