Customer support executive

If you are interested in joining our team, please share your resume at or Whats App at
Company: Policy Bazaar Insurance Brokers Pvt. Lt
d. Location: Sector 44, Gurugr
am Employment Type: Full-ti
me Salary range: ₹2.5 - ₹4 LPA, depending on relevant experienc
e.
Job Descript
ion:
Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your sk
ills.
Responsibi
lities:
- Handle customer inquiries via phone, email, a
nd chat.
- Provide detailed information about our products and
services.
- Assist customers in making informed decisions about their insura
nce needs.
- Maintain accurate records of customer interactions and tr
ansactions.
- Resolve customer complaints in a professional and ti
mely manner.
- Collaborate with team members to improve customer
satisfaction.
Requirements:
- Experience: 0-4 years in custome
r service or sales.
- Excellent communication and i
nterpersonal skills.
- Ability to handle high-pressure situations and resolve c
onflicts effectively.
- Basic computer skills and familia
rity with CRM systems.
- Strong problem-solving abilities a
nd attention to detail.
- High School Diploma and Bach
elor's degree prefe
rred.
Working Condi
tions:
- 6-day working week.
We d
o not conduct virtual interviews.