Patient Coordinator | Family Chiropractic Practice

Chiropractic Assistant / Patient Experience CoordinatorClear Chiropractic | Family Chiropractic PracticePart-Time or Full-Time | $23–$27 per hour

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Some people light up when they walk into a room.Babies smile at them.Kids remember their name.People naturally feel comfortable around them.If that's you, keep reading.
At Clear Chiropractic, we don't just answer phones and schedule appointments. We welcome growing families during some of the biggest moments of their lives. We celebrate new babies, cheer on milestones, comfort nervous parents, hand out stickers and snacks, and make every person who walks through our doors feel like they belong.
We're looking for someone who genuinely loves people, naturally takes ownership, notices the little things, and wants to become an important part of a growing practice. If you've ever been told, \"You're just so good with people,\" and you're also the person everyone counts on to get things done, you might be exactly who we're looking for.
We're looking for someone who wants to build something long-term with us. Someone who takes pride in doing their job exceptionally well, enjoys learning new things, and is excited about the possibility of growing into greater responsibility over time.
Who You AreYou genuinely love people and naturally make others feel welcome.You love babies, children, and families.You're warm, positive, and people often describe you as friendly and approachable.You notice details that other people miss.You take ownership of your responsibilities instead of waiting for constant instructions.You're organized, dependable, and take pride in doing things well.You communicate confidently and professionally.You stay calm when things get busy.You're comfortable learning new technology and office systems.You enjoy being part of a team where everyone pitches in.You're just as comfortable greeting a new patient as you are organizing a project, helping a teammate, or solving a problem.You're looking for a place where you can contribute, grow, and become a valued long-term team member.
What You'll DoThis is a hands-on, patient-facing role. One moment you may be welcoming a new family, answering phones, or helping patients with scheduling. The next, you'll be holding a baby, making a nervous child smile, organizing the front desk, or helping your team keep the day running smoothly.If that combination excites you, you'll probably love it here.
Patient Experience:Welcome every patient and family with warmth and enthusiasm.Answer phones and help prospective patients feel cared for from the very first conversation.Manage scheduling, patient communication, check-ins, check-outs, and payments.Help maintain smooth patient flow throughout the day.Hold babies, entertain toddlers, celebrate milestones, and help create an office that feels like home.Assist patients with questions and help them feel supported throughout their experience.Create an exceptional experience that patients talk about long after they leave.
Office Support & Teamwork:Keep the front desk and patient areas organized, welcoming, and running smoothly.Maintain accurate patient records, scheduling information, and administrative details.Follow established office procedures, systems, and checklists.Support the doctors and other team members with daily office needs.Assist with administrative projects and organizational tasks as needed.Help with occasional photos, videos, community events, and marketing activities.Notice opportunities to improve the patient experience and share ideas with the team.Take initiative, follow through on commitments, and help make everyone's day easier.
Opportunity for GrowthAt Clear Chiropractic, we love developing people who want to grow.This position begins with a primary focus on patient experience and day-to-day office support. You will not be expected to manage employees or lead office operations when you first join our team. However, for someone who demonstrates exceptional reliability, initiative, attention to detail, and a desire to grow, there may be opportunities to take on additional responsibilities over time.These could include:Helping train and onboard new team members.Supporting office systems and process improvements.Assisting with special projects and practice initiatives.Taking ownership of additional administrative or operational responsibilities.Growing into a lead or leadership position as opportunities become available.We believe leadership is developed through trust, consistency, and demonstrated results. Advancement is based on performance, individual strengths, and the evolving needs of the practice.
This position is for you if....You genuinely love serving people and working with families.You take pride in creating an exceptional experience.You are dependable and follow through on what you say you'll do.You enjoy learning and growing.You are highly organized and detail-oriented.You take initiative without being asked.You value teamwork and are willing to help wherever needed.You can juggle multiple responsibilities while staying positive and professional.You want to be part of a mission-driven team for the long term.
This position is NOT for you if...You're looking for \"just a paycheck.\"You need constant reminders to complete tasks.You struggle to stay organized.You make excuses instead of finding solutions.You dislike working with people, babies, or young children.You become easily overwhelmed when things get busy.You prefer doing the minimum rather than taking ownership.
Schedule & Location RequirementsWe're open to hiring either a part-time or full-time team member for the right person.Our typical office schedule includes Monday through Thursday afternoons and evenings, as well as Saturdays.Candidates must:Have some afternoon and evening availability Monday through Thursday.Be available to work occasional weekendsBe willing and able to work at both our Eastlake and La Mesa locations.The exact schedule will be determined based on the needs of the practice and the availability of the person we hire.The ability to work at both locations are required for this position. Saturday availability is preferred but not mandatory.
Compensation & Benefits:$22–$30 per hour, depending on experience, qualifications, and overall fit.Benefits include:Complimentary chiropractic care for you and your immediate family.Ongoing training and professional development.Opportunities for growth and potential advancement into leadership.A positive, supportive, mission-driven team environment.The opportunity to make a meaningful difference in the lives of families every day.
How to ApplyPlease submit:Your resume.A cover letter answering the following questions:What excites you about working with babies, children, and families?Why do you believe you'd be a great fit for Clear Chiropractic?What hourly rate are you hoping to earn?Tell us one thing about yourself that isn't on your resume.
Bonus points: Before applying, check out our website and social media pages to get a feel for our mission, values, and the families we serve. We'd love to hear what resonates most with you!
*Applications submitted without a cover letter will not be considered.*
Candidates selected for the next stage of the hiring process will be invited to submit a brief video introduction before interviews are scheduled.
We're not simply hiring another employee. xzbcwsv We're looking for someone who wants to become an important part of our mission, our culture, and the families we have the privilege of serving.
If that sounds like you, we'd love to hear from you!