Manager - Strategy & Ops

About VerbaFlo.ai

VerbaFlo.ai is a fast-growing AI SaaS startup revolutionizing how businesses leverage AI-powered solutions. As a part of our dynamic team, you'll work alongside industry leaders and visionaries to drive innovation and execution across multiple functions.

Role Overview

Location: Gurugram (5 Days Onsite) | Reports To: Chief of Staff

We are seeking a Manager – Strategy & Operations to work directly with the Chief of Staff on the company's highest-priority strategic and operational initiatives. This role is built for a candidate from a top-tier business school who can take complete ownership of ambiguous, zero-to-one problems from launching new business verticals to supporting investor and board-level reporting.

This is a high-visibility, high-ownership role for someone who wants to build a career at the intersection of strategy, operations, and execution inside a fast-scaling AI company.

Responsibilities

1. New Projects – End-to-End Strategy & Execution

• Own new strategic projects end-to-end — from problem definition and structuring through to execution, tracking, and delivery of outcomes.
• Break down ambiguous, 0-to-1 business problems into clear frameworks, workstreams, and execution roadmaps.
• Partner with cross-functional teams (Product, Growth, Finance, Ops) to ensure on-ground execution stays aligned with strategic intent.
• Proactively track progress against milestones, flag risks and roadblocks, and drive timely resolution.

2. Establishing New Business Verticals

• Support the 0-to-1 build-out of new business lines — including market sizing, GTM planning, and early-stage execution.
• Design and implement processes, workflows, and SOPs as new verticals scale.
• Finance Operations Assist with budgeting, financial tracking, and vendor/contract management for new initiatives.
• Partner with the finance team on cost optimization and unit economics for new verticals. Marketing / PR Support planning and execution of marketing and PR initiatives tied to new business lines.
• Coordinate with external agencies and partners as required.
• Compliances Ensure new verticals are set up in line with statutory, regulatory, and contractual requirements.
• Work with legal and compliance stakeholders to close open items ahead of launch.

3. Investor Reporting & Board Meetings

• Assist the Chief of Staff in preparing investor updates, board decks, and periodic performance reports.
• Coordinate data collection across teams to ensure accuracy and timeliness of reporting. Support action-tracking and follow-ups arising from board meetings.

Core Requirements

• MBA/PGDM from a top-tier business school (IIM or equivalent) — mandatory.
• 2-3+ years of relevant work experience (pre-MBA or post-MBA) in strategy, consulting, operations, or a similar high-ownership role.
• Strong structured problem-solving with first-principles thinking on ambiguous business problems.
• Excellent command over Excel/Google Sheets and PowerPoint/Google Slides; working knowledge of SQL is a plus.
• Ability to independently manage multiple projects in a fast-paced, fast-changing environment.
• Sharp written and verbal communication skills, with the maturity to work directly with senior leadership and investors.

Why Join Us?

• Work directly with top leadership in a high-impact role.
• Be part of an innovative and fast-growing AI startup.
• Perks & Benefits: gym membership benefit, workation policy and company-sponsored lunch.
• Opportunity to take ownership of key projects and drive efficiency.
• A collaborative, ambitious, and fast-paced work environment.

If you’re looking for an exciting role that combines strategy, execution, and leadership exposure, we’d love to hear from you!